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Building a Customer-Centric Culture: The Backbone of Customer Success
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Building a Customer-Centric Culture: The Backbone of Customer Success

September 28, 2025 Walter Quianica

Embracing Change: The Impact of Global Supply Chain Disruptions and the Role of CRM Solutions In recent days, the world has been rocked by escalating tensions in geopolitical landscapes, with a particular focus on the supply chain crisis impacting industries globally. With manufacturers struggling to access raw materials and key shipping routes congested, businesses are […]

How Customer Success Teams Drive Revenue Growth: A Deep Dive
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How Customer Success Teams Drive Revenue Growth: A Deep Dive

September 25, 2025 Walter Quianica

Navigating Change: How Global Trends Affect Business Growth through Enhanced CRM Solutions In recent days, the world has witnessed increasing volatility in global supply chains, exacerbated by geopolitical tensions and economic fluctuations. This instability is testing the resilience of businesses across sectors, compelling leaders to rethink their operational strategies and customer engagement tactics. This backdrop […]

Measuring Customer Success: Metrics You Can’t Afford to Ignore
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Measuring Customer Success: Metrics You Can’t Afford to Ignore

September 23, 2025 Walter Quianica

The Rise of AI in Global Supply Chains: Implications for Business and Technology In recent weeks, the world has been captivated by a series of disruptions in global supply chains, exacerbated by rising geopolitical tensions and economic uncertainty. The International Monetary Fund (IMF) released a report highlighting the significant slowdowns in manufacturing outputs due to […]

The Customer Success Playbook: Essential Tactics for 2023
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The Customer Success Playbook: Essential Tactics for 2023

September 20, 2025 Walter Quianica

Navigating Global Dynamics: The Business Implications of Today’s Supply Chain Crisis As world headlines buzz with escalating tensions surrounding global supply chains, companies are grappling with how to adapt to an ever-changing landscape. Recent reports highlight a confluence of challenges, including the lingering effects of the pandemic, geopolitical tensions, and severe weather events disrupting transportation […]

From Transactions to Relationships: Transforming Customer Experience for Success
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From Transactions to Relationships: Transforming Customer Experience for Success

September 17, 2025 Walter Quianica

Global Supply Chain Crisis Deepens as Major Ports Continue Lockdowns In a stark reminder of the fragility of global trade, major shipping ports around the world are facing expanded lockdown measures due to rising COVID-19 cases, particularly in Asia and Europe. This development, which has already led to significant delays in shipments, skyrocketing freight rates, […]

Customer Success: The Key to Driving Long-Term Loyalty and Retention
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Customer Success: The Key to Driving Long-Term Loyalty and Retention

September 14, 2025 Walter Quianica

Navigating Change: The Global Economic Ripple Effect of the Israel-Hamas Conflict In recent days, the world has witnessed escalating tensions in the Middle East, sparked by renewed conflict between Israel and Hamas. This situation has far-reaching implications, not only for the region but also for global markets and economies at large. As nations grapple with […]

Unlocking the Secrets to Exceptional Customer Success: Strategies That Work!
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Unlocking the Secrets to Exceptional Customer Success: Strategies That Work!

September 11, 2025 Walter Quianica

The Ukraine Conflict Escalates: What Businesses Must Know and How CRM Solutions Like Ancoia Can Help As global headlines are dominated by the escalating tensions in Ukraine, the implications extend far beyond national borders, shaping economic landscapes and influencing global markets. Recent reports indicate that the conflict is not only persisting but intensifying, leading to […]

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