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Privacy Policy

Privacy Policy

Last updated: 2026

1. Introduction

Ancoia is a software ecosystem made up of multiple SaaS products operating across different subdomains.

This Privacy Policy explains how we collect, use, and protect your personal information when you use any Ancoia product, website, or service.

By using Ancoia, you agree to this Privacy Policy.

2. Information we collect

We collect information to operate and improve our services.

This includes:

  • Account information (such as name, email, and login credentials)

  • Business data you input into Ancoia products

  • Usage data (how you interact with our systems)

  • Device, browser, and technical information

  • Communication data when you contact support

 

3. How we use your information

We use your information to:

  • Provide access to Ancoia products and services

  • Maintain and improve system performance

  • Enable core functionality across our ecosystem

  • Personalize your experience

  • Ensure security, fraud prevention, and system integrity

  • Communicate important updates and support information

We do not sell your personal data.

4. Data across Ancoia products

Ancoia includes multiple SaaS products operating independently across subdomains.

Your information may be used across these products to:

  • Provide a consistent experience across the ecosystem

  • Enable features that rely on shared business context

  • Improve performance, workflows, and usability

Each product follows the same privacy and security standards.

5. Data storage and security

We use appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

While no system is completely secure, we continuously improve our security practices to protect your information.

6. Sharing of information

We do not sell or rent your personal data.

We may share limited data only when necessary with:

  • Service providers that support platform operations

  • Legal authorities when required by law

  • Security, fraud prevention, and infrastructure partners

7. Your rights

Depending on your location, you may have rights to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to certain processing

You may contact us to exercise these rights.

8. Cookies and tracking technologies

We use cookies and similar technologies to:

  • Keep you signed in

  • Understand usage patterns

  • Improve performance and user experience

You can control cookies through your browser settings.

9. Third-party services

Some Ancoia products may integrate with third-party services.

We are not responsible for the privacy practices of these third parties. We recommend reviewing their policies separately.

10. Data retention

We retain your information only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

11. Changes to this policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the “Last updated” date above and notify users when appropriate.

12. Contact

If you have any questions about this Privacy Policy, you can contact us:

Business Email: info@ancoia.com
Direct Email: walterquianica@ancoia.com

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