Privacy Policy
Last updated: 2026
1. Introduction
Ancoia is a connected software ecosystem made up of multiple SaaS products designed to help businesses manage operations, customers, marketing, communication, productivity, and industry-specific workflows.
Our products operate across different subdomains and provide specialized solutions for different business needs.
This Privacy Policy explains how Ancoia collects, uses, stores, protects, and shares information when you use any Ancoia website, product, application, or service.
By accessing or using Ancoia services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect information necessary to provide, maintain, secure, and improve our services.
The information we may collect includes:
Account Information
-
Name
-
Email address
-
Login credentials
-
Company information
-
Profile information
Business Information
Information you provide when using Ancoia products, including:
-
Customer and client information
-
Business records
-
Marketing data
-
Employee information
-
Property information
-
Project and workflow information
-
Content and documents uploaded to our platforms
Usage Information
We collect information about how you interact with our services, including:
-
Features used
-
Pages visited
-
Actions performed within the platform
-
Account activity
-
Performance data
Technical Information
We may collect:
-
Device information
-
Browser type
-
IP address
-
Operating system
-
Application logs
-
Security and diagnostic information
Communication Information
When you contact us, we may collect:
-
Support requests
-
Messages
-
Feedback
-
Communication history
3. How We Use Your Information
We use collected information to:
-
Provide access to Ancoia products and services
-
Create and manage user accounts
-
Deliver product functionality
-
Improve platform performance and reliability
-
Personalize user experiences
-
Develop new features and services
-
Maintain security and prevent fraud
-
Monitor system performance
-
Provide customer support
-
Communicate important updates, changes, and service information
Ancoia does not sell, rent, or trade personal data.
4. Ancoia Products and Services
Ancoia provides a collection of connected SaaS products. Each product may collect and process information required to provide its specific functionality.
Our products include:
Ancoia Flow (Coming Soon)
A business collaboration and workflow platform designed to help teams manage projects, communication, tasks, calendars, and business operations.
Workspace CRM
A business management and customer relationship management platform that helps businesses manage customers, leads, workflows, sales activities, and operational information.
Virel
A lawyer management platform designed for legal professionals to manage clients, cases, documents, appointments, and legal workflows.
Avielle Email Marketing
An email marketing platform that allows businesses to create, automate, send, and analyze marketing campaigns and customer communications.
Rise
An SEO marketing platform designed to help businesses improve search visibility, website performance, SEO analysis, and online marketing strategies.
Property Core
A real estate management platform designed to help businesses manage properties, listings, owners, tenants, and real estate operations.
Social Studio
A social media management platform that helps businesses create, organize, schedule, publish, and analyze social media content.
Savor
A restaurant management platform designed to help restaurants manage operations, menus, customers, orders, and business activities.
Fitly
A gym and fitness management platform designed to help fitness businesses manage members, trainers, schedules, services, and operations.
Patrol
A security company management platform designed to help security businesses manage employees, schedules, clients, operations, and services.
Linkora
A digital business card and online profile platform that helps individuals and businesses create professional digital identities.
Staffix
An HR management platform designed to help businesses manage employees, HR processes, documents, and workplace operations.
Residenta
A condominium management platform designed to help communities manage residents, buildings, communication, payments, and administrative activities.
Pingora
A software uptime monitoring platform designed to help businesses monitor website and application availability, performance, and technical status.
SocialBridge
An advertising aggregation and intelligence platform designed to help businesses analyze advertising activity, marketing trends, and campaign information across supported platforms.
WalterOdds
A betting information platform providing betting tips, odds information, statistics, and related analysis.
WalterOdds does not guarantee betting results, winnings, or financial outcomes. Users are responsible for their own decisions when using betting-related information.
5. Data Across Ancoia Products
Because Ancoia operates as a connected ecosystem, some information may be used across multiple Ancoia products when necessary to provide integrated features.
This may include:
-
Providing a consistent user experience
-
Connecting business workflows
-
Improving automation and productivity features
-
Allowing users to access connected services
-
Improving platform performance and usability
Each Ancoia product follows the same privacy, security, and data protection principles.
Users remain in control of their data and can request access, correction, or deletion according to applicable laws.
6. Data Storage and Security
We use appropriate technical and organizational security measures to protect your information from:
-
Unauthorized access
-
Data loss
-
Misuse
-
Unauthorized disclosure
-
Security threats
Although no online system can guarantee complete security, Ancoia continuously improves its security practices to protect user information.
7. Sharing of Information
Ancoia does not sell or rent personal information.
We may share limited information only when necessary with:
-
Service providers that help operate our infrastructure
-
Hosting and cloud providers
-
Payment providers
-
Communication service providers
-
Security and fraud prevention partners
-
Legal authorities when required by law
Third-party providers are only permitted to process information necessary to provide their services.
8. Your Rights
Depending on your location and applicable privacy laws, you may have the right to:
-
Access your personal information
-
Request corrections to inaccurate information
-
Request deletion of your information
-
Request restrictions on certain processing activities
-
Object to certain uses of your information
-
Export your data where applicable
To exercise these rights, contact us using the information below.
9. Cookies and Tracking Technologies
Ancoia uses cookies and similar technologies to:
-
Keep users authenticated
-
Remember preferences
-
Understand platform usage
-
Improve performance
-
Analyze user interactions
-
Enhance user experience
Users can manage cookie preferences through their browser settings.
10. Third-Party Services
Some Ancoia products may connect with third-party services, including external platforms, APIs, integrations, payment providers, communication providers, and marketing services.
Ancoia is not responsible for the privacy practices of third-party services.
We recommend reviewing the privacy policies of any third-party service you connect with Ancoia.
11. Data Retention
We retain information only for as long as necessary to:
-
Provide our services
-
Maintain account functionality
-
Meet legal requirements
-
Resolve disputes
-
Improve security and platform operations
When information is no longer required, we may securely delete or anonymize it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, we will update the “Last updated” date and notify users when appropriate.
13. Contact
If you have questions about this Privacy Policy or how Ancoia handles your information, contact us:
Business Email: info@ancoia.com
Direct Email: walterquianica@ancoia.com
Ancoia
A connected ecosystem of business systems.
