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CRM with customer texting tool

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Texting Your Way to Better Customer Relationships: The Future of CRM
SMS Module

Texting Your Way to Better Customer Relationships: The Future of CRM

July 16, 2025 Walter Quianica

In today’s fast-paced digital landscape, businesses must innovate and evolve constantly to keep up with customer expectations. One of the most significant trends in customer relationship management (CRM) is the shift towards real-time, personalized communication—especially through texting. As consumers increasingly turn to messaging for their communication needs, businesses are discovering that leveraging texting can lead […]

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