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SEO & Digital Marketing

Email Marketing Metrics Every WhatsApp Store Owner Should Track

August 27, 2025 Walter Quianica
Email Marketing Metrics Every WhatsApp Store Owner Should Track

In the fast-evolving world of e-commerce, WhatsApp has emerged as a pivotal platform for reaching customers. But as a WhatsApp store owner, you might be overlooking the potential of email marketing to boost your sales. Tracking the right email marketing metrics is essential for refining your strategy and maximizing your ROI.

Why Combine Email Marketing with WhatsApp?

While WhatsApp allows for instant communication, email provides a more comprehensive platform for detailed marketing messages. By integrating both, you can reach customers through multiple touchpoints, enhancing engagement and conversion rates.

Key Email Marketing Metrics to Track

  1. Open Rate

    • What It Is: This metric indicates the percentage of recipients who open your email.
    • Why It Matters: High open rates suggest your subject lines are compelling. For WhatsApp store owners, linking your email promotions to WhatsApp updates can encourage recipients to engage more with both channels.

  2. Click-Through Rate (CTR)

    • What It Is: CTR measures the percentage of recipients who click on links within your email.
    • Why It Matters: A strong CTR indicates that your email content resonates with your audience. This is vital for promoting limited-time offers processed through WhatsApp.

  3. Conversion Rate

    • What It Is: This metric tracks the percentage of email recipients who complete a desired action, like making a purchase.
    • Why It Matters: Conversion rates directly reflect the effectiveness of your email campaigns in driving sales. For WhatsApp store owners, a seamless transition from email to WhatsApp shopping is critical.

  4. Bounce Rate

    • What It Is: The bounce rate shows the percentage of your sent emails that did not reach the recipient’s inbox.
    • Why It Matters: A high bounce rate may indicate issues with your email list quality. Ensure your list includes interested customers who are likely to also use your WhatsApp store.

  5. Unsubscribe Rate

    • What It Is: This metric reflects the percentage of subscribers who opt out of your email list.
    • Why It Matters: Understanding why customers unsubscribe can provide valuable insights into your email strategy, allowing you to tailor communications better – both in email and on WhatsApp.

  6. List Growth Rate

    • What It Is: This measures how quickly your email list is growing.
    • Why It Matters: Growth directly correlates with potential sales. Promote your email newsletter on your WhatsApp store to encourage sign-ups.

  7. Spam Rate

    • What It Is: This metric indicates the percentage of your emails marked as spam by recipients.
    • Why It Matters: A high spam rate can damage your sender reputation, making it harder for your emails to reach customers. Ensure you provide valuable content that entices subscribers to also check updates in your WhatsApp store.

The Role of Ancoia in Email Marketing Success

To efficiently track these metrics and improve your email marketing performance, consider leveraging tools like Ancoia. Ancoia is specifically tailored for store owners who want to harness the power of email alongside their WhatsApp marketing efforts. With its intuitive reporting dashboard, Ancoia allows you to monitor all your key metrics in one place, making it easy to adjust your strategies based on real-time data.

Why Sign Up for Ancoia?

  • Comprehensive Analytics: Understand your audience better by analyzing their behavior through detailed metrics.
  • Seamless Integration: Connect your email campaigns directly to your WhatsApp store, ensuring a cohesive marketing strategy.
  • User-Friendly Interface: Even if you’re not tech-savvy, you can easily navigate Ancoia to track campaign performance.
  • Proven Strategies: Benefit from insights and best practices tailored for WhatsApp store owners, helping you optimize both your email and WhatsApp marketing efforts.

In the competitive world of e-commerce, it’s essential to stay ahead of the curve. By tracking the right email marketing metrics and utilizing a powerful tool like Ancoia, you can enhance your marketing efforts and increase sales.

Ready to Boost Your Sales?

Don’t let your competitors get ahead! Sign up for Ancoia today and take the first step towards a more effective marketing strategy. Click here to get started!


By combining email marketing insights with WhatsApp’s unique engagement capabilities, you can create a powerful marketing engine for your store. Start tracking these metrics, and let Ancoia empower you to reach your marketing goals!

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  • email marketing for WhatsApp stores
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Walter Quianica

CEO and Website Designer

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